Supply, install, configure and implement an Network Infrastructure Monitoring Tool with one(1) year licenses at OBP SOC

RFQ/OBP393/2025/26

Technical and Operational RequirementsA. Architecture and Deployment* Hybrid Monitoring: Must natively support agentless (e.g. SNMP, WMI, API) and agent-based data collection for full flexibility across SaaS and on-prem assets.* Scalability: Must scale without significant performance degradation.* Cloud-Native & API Focus: Strong support for monitoring public cloud resources (AWS/Azure/GCP) via APIs.* Deployment: Option for both on-premises and a vendor-managed SaaS deployment of the monitoring platform itself.B. Alerting and Visualization* Intelligent Alerting: Support for threshold-based, baseline/anomaly-based, and dependency-aware alerting (e.g. dont alert on a server if the switch it's connected to is already down).* Notification Channels: Email, SMS, Webhooks for integration with ITSM tools (e.g. ManageEngine, ServiceNow, Jira) and collaboration platforms (e.g. Convene, Slack, Teams).* Dashboards and Reporting: Highly customizable, role-based dashboards providing a Service-Oriented View. Must offer executive and technical reporting templates.* Root Cause Analysis: Tools to quickly drill down from an alert to the underlying cause.C. Security and Compliance* Role-Based Access Control (RBAC): Granular permissions to control who can view and configure monitoring.* Secure Data Transmission: Encrypted communication (e.g. HTTPS, SSL/TLS, SNMP v3) between agents, collectors, and the central server.* Audit Logging: Tracking of all administrative actions within the monitoring tool.D. Usability and Administration* Auto-Discovery: Ability to automatically scan subnets and cloud accounts to discover new assets.* Configuration Management: Simple, centralized tool for configuration of checks, thresholds, and alerts.* Documentation and Support: Comprehensive, up-to-date documentation and responsive, 24/7 technical support.

Request for Quote

2026/03/04 11:03:44

No

RFQ/OBP393/2025/26